Privacy Policy

PRIVACY POLICY

Last Updated: September 15, 2026

Zahir X Batin respects your privacy and is committed to protecting the personal information entrusted to us.

This Privacy Policy explains how Zahir X Batin collects, uses, communicates, stores and protects personal information when you visit zahirxbatin.com, purchase products, contact us, subscribe to communications, submit content, or use our creative services.

This Privacy Policy is intended to apply to our activities in Québec and Canada and is interpreted in accordance with applicable privacy legislation, including Québec’s Act respecting the protection of personal information in the private sector, as applicable.

Please read this Privacy Policy together with our Terms & Conditions.

1. WHO WE ARE

Zahir X Batin
Montréal, Québec, Canada

Website: zahirxbatin.com

Email: info@zahirxbatin.com

For privacy-related questions, requests or concerns, please contact us using the information above.

2. WHAT IS PERSONAL INFORMATION?

“Personal information” generally means information about an identifiable individual.

Depending on how you interact with Zahir X Batin, this may include information such as:

  • Your name;

  • Email address;

  • Telephone number;

  • Billing and shipping address;

  • Delivery information;

  • Order and transaction information;

  • Information you provide through contact forms;

  • Information relating to creative-service projects;

  • Communications between you and Zahir X Batin;

  • Information you voluntarily provide when submitting creative content;

  • Preferences relating to communications;

  • Information relating to your interactions with our Website;

  • Technical information associated with your device or browser.

We only seek to collect information that is reasonably necessary for identified purposes or as otherwise permitted or required by law.

3. HOW WE COLLECT PERSONAL INFORMATION

We may collect personal information directly from you when you:

  • Visit or use our Website;

  • Purchase a product;

  • Request information;

  • Contact us;

  • Submit a contact form;

  • Subscribe to a newsletter or mailing list;

  • Request creative services;

  • Enter into a creative-service agreement;

  • Submit artwork, photographs, writing, videos or other content;

  • Participate in a promotion, event or campaign;

  • Communicate with us by email, telephone or social media.

We may also automatically collect certain technical information when you use our Website through cookies, analytics tools and similar technologies, depending on the technologies currently installed on the Website.

4. INFORMATION COLLECTED THROUGH PURCHASES

If you purchase products through the Website, we may collect information necessary to process and fulfill your order, including:

  • Name;

  • Email address;

  • Billing information;

  • Shipping address;

  • Telephone number where necessary;

  • Products purchased;

  • Order number;

  • Transaction details;

  • Delivery information;

  • Return or refund information.

Payment card information: Zahir X Batin does not intend to store complete payment-card information on its own systems where payment is processed through a third-party payment provider.

Payment information may instead be processed directly by the payment service used at checkout.

IMPORTANT — CONFIRM BEFORE PUBLISHING:
Replace this paragraph if your actual payment configuration differs.

5. INFORMATION COLLECTED THROUGH CREATIVE SERVICES

If you work with Zahir X Batin for creative, artistic, production, marketing, publishing, photography, videography or other services, we may collect information necessary to manage the professional relationship.

This may include:

  • Name and contact information;

  • Business or organization information;

  • Project information;

  • Creative briefs;

  • Contracts and quotations;

  • Invoices and payment information;

  • Communications;

  • Files and materials supplied for a project;

  • Scheduling information;

  • Licensing and usage information.

We use this information to communicate with you, perform contracted services, administer projects, issue invoices and maintain appropriate business records.

6. WHY WE COLLECT PERSONAL INFORMATION

Depending on the circumstances, we may use personal information to:

  • Process and fulfill orders;

  • Deliver products;

  • Provide customer service;

  • Process returns, exchanges or refunds;

  • Respond to questions and requests;

  • Provide creative services;

  • Manage contracts and projects;

  • Process payments;

  • Send transaction-related communications;

  • Send newsletters or marketing communications where permitted;

  • Improve our Website;

  • Understand Website usage;

  • Prevent fraud, abuse or unauthorized activity;

  • Maintain Website security;

  • Maintain business and accounting records;

  • Comply with legal obligations;

  • Establish, exercise or defend legal rights;

  • Perform other purposes disclosed at the time information is collected or otherwise permitted by law.

We will not use personal information for a new purpose that is incompatible with the original purpose except where permitted or required by applicable law.

7. CONSENT

Where consent is required by applicable law, we will obtain consent before collecting, using or communicating personal information for the relevant purpose.

Depending on the circumstances, consent may be express or implied where legally permitted.

Where applicable, consent will be requested in a manner that is understandable and appropriate to the circumstances.

You may withdraw consent where applicable, subject to legal or contractual restrictions and reasonable notice.

Withdrawal of consent does not affect the lawfulness of processing that occurred before consent was withdrawn.

8. OPTIONAL INFORMATION

Where information is optional, we will make reasonable efforts to identify that fact.

You may choose not to provide optional information. However, certain information may be necessary to:

  • Complete an order;

  • Deliver a product;

  • Respond to a request;

  • Provide a requested service;

  • Enter into or perform a contract.

If you do not provide information that is necessary for a particular purpose, we may be unable to provide the corresponding product or service.

9. MARKETING AND NEWSLETTERS

If you subscribe to our newsletter or otherwise provide consent to receive promotional communications, we may use your email address and related information to send you:

  • News;

  • New artwork or projects;

  • Product announcements;

  • Events;

  • Creative projects;

  • Promotions;

  • Other Zahir X Batin communications.

Commercial electronic messages will be sent in accordance with applicable Canadian law, including Canada’s Anti-Spam Legislation (CASL).

Every applicable commercial electronic message will provide an appropriate unsubscribe mechanism.

You may unsubscribe at any time by following the unsubscribe instructions in the message or by contacting us.

Unsubscribing from marketing communications does not prevent us from sending necessary transactional or service-related communications.

10. PAYMENT PROCESSORS

When you purchase a product or service, payment may be processed by a third-party payment provider.

Depending on the payment method used, this may include services such as:

  • Stripe;

  • PayPal;

  • Shopify Payments;

  • WooCommerce/payment-provider integrations;

  • Other payment processors integrated into the Website.

IMPORTANT — CONFIRM: Only list the payment providers actually used by Zahir X Batin.

These providers may collect and process information in accordance with their own privacy policies.

Zahir X Batin does not control the privacy practices of independent third-party payment providers.

11. SHIPPING AND DELIVERY PROVIDERS

If you purchase a physical product, information necessary to complete delivery may be shared with shipping or delivery providers.

This may include:

  • Name;

  • Delivery address;

  • Telephone number where necessary;

  • Email address where applicable;

  • Order information.

We only intend to provide third parties with information reasonably necessary to perform the applicable service.

12. SERVICE PROVIDERS

We may use third-party service providers to support our business and Website operations.

These may include providers responsible for:

  • Website hosting;

  • Website security;

  • Payment processing;

  • Shipping;

  • Email delivery;

  • Newsletter management;

  • Analytics;

  • Cloud storage;

  • Website maintenance;

  • Customer-service tools;

  • Professional or legal services;

  • Accounting.

Where personal information is provided to a service provider, we take reasonable steps to ensure that the information is handled appropriately and protected in accordance with applicable requirements.

13. INTERNATIONAL PROCESSING

Some third-party service providers may store or process information outside Québec or Canada.

Where personal information is transferred or made available outside Québec, Zahir X Batin will take the steps required by applicable Québec privacy legislation before making such a transfer or disclosure.

Depending on the service provider and circumstances, personal information may therefore be processed in Canada, the United States or another jurisdiction.

IMPORTANT: The actual countries should be confirmed based on the services and plugins installed on zahirxbatin.com.

14. COOKIES AND SIMILAR TECHNOLOGIES

Zahir X Batin may use cookies and similar technologies to operate and improve the Website.

Cookies may be used for purposes such as:

  • Website functionality;

  • Security;

  • Remembering preferences;

  • Shopping-cart functionality;

  • Analytics;

  • Understanding Website traffic;

  • Improving Website performance;

  • Marketing or advertising, where applicable.

The specific cookies used may change as the Website, plugins and services change.

15. ANALYTICS

We may use analytics tools to understand how visitors interact with the Website.

Analytics information may include:

  • Pages visited;

  • Approximate geographic information;

  • Browser type;

  • Device type;

  • Operating system;

  • Referring website;

  • Date and time of visits;

  • General interaction information.

IMPORTANT — CONFIRM: Identify the analytics services actually installed on the Website, such as Google Analytics, Google Tag Manager, Meta Pixel, Microsoft Clarity or other tools.

Where analytics services process personal information, their own privacy policies may also apply.

16. SOCIAL MEDIA AND THIRD-PARTY PLATFORMS

Zahir X Batin may operate or link to social-media platforms.

If you interact with us through Instagram, YouTube, Facebook, TikTok or another platform, that platform may collect and process information according to its own privacy policy.

Zahir X Batin does not control the privacy practices of independent social-media platforms.

17. USER-SUBMITTED CONTENT

If you voluntarily submit photographs, artwork, writing, video, music, comments, testimonials or other creative material, we may collect and use the information necessary to receive and manage that submission.

The intellectual-property rights associated with submitted material remain governed by the applicable Terms & Conditions, submission agreement or other agreement.

Do not submit confidential or sensitive information through a public comment, social-media post or other publicly accessible area of the Website.

18. INFORMATION ABOUT OTHER PEOPLE

You should not provide us with another person’s personal information unless you have the authority or permission to do so, or unless disclosure is otherwise permitted by law.

For example, if you provide another person’s contact information for a creative project or delivery, you are responsible for ensuring that you have an appropriate basis for providing that information.

19. SENSITIVE PERSONAL INFORMATION

Please do not voluntarily provide sensitive personal information through the Website unless it is specifically requested and necessary for a legitimate purpose.

Examples may include:

  • Health information;

  • Financial information beyond what is necessary for payment;

  • Government identification numbers;

  • Information concerning highly personal matters.

Where sensitive personal information is collected or processed, we will apply the safeguards and consent requirements required by applicable law.

20. RETENTION OF PERSONAL INFORMATION

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, to provide services, maintain appropriate business records, resolve disputes, enforce agreements, comply with legal obligations or otherwise as permitted or required by law.

Retention periods may vary depending on:

  • The nature of the information;

  • The purpose for which it was collected;

  • Whether you are a customer or service client;

  • Accounting and tax requirements;

  • Legal requirements;

  • Potential disputes or claims.

When personal information is no longer required, we take reasonable steps to securely destroy, delete or anonymize it, as appropriate.

21. SECURITY

Zahir X Batin takes reasonable security measures designed to protect personal information against unauthorized access, use, disclosure, alteration, loss or destruction.

Depending on the circumstances, safeguards may include:

  • Access controls;

  • Password protection;

  • Secure hosting;

  • Encryption where appropriate;

  • Security updates;

  • Limited access to personal information;

  • Secure payment processing through third-party providers;

  • Administrative and technical safeguards.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

You should avoid sending highly sensitive information through ordinary email unless specifically requested through an appropriate secure method.

22. CONFIDENTIALITY INCIDENTS

If Zahir X Batin experiences a confidentiality incident involving personal information, we will assess and respond to the incident in accordance with applicable Québec and Canadian privacy requirements.

Where the law requires notification to affected individuals or a regulatory authority, we will provide the required notification.

23. YOUR PRIVACY RIGHTS

Subject to applicable law and any applicable exceptions, you may have rights concerning your personal information, including the right to:

  • Request access to personal information we hold about you;

  • Request correction of inaccurate or incomplete information;

  • Withdraw consent where applicable;

  • Request information about the use or communication of your personal information;

  • Exercise other rights provided by applicable privacy legislation.

Requests should be made using the contact information provided below.

We may need to verify your identity before processing a request.

24. REQUESTING ACCESS OR CORRECTION

To request access to or correction of your personal information, please contact:

Privacy Contact — Zahir X Batin
Montréal, Québec, Canada
Email: info@zahirxbatin.com

Please describe your request sufficiently for us to identify the relevant information and respond appropriately.

We will process requests within the timeframes required by applicable law.

25. PRIVACY COMPLAINTS

If you believe your personal information has been handled inappropriately, we encourage you to contact us first so that we can review and attempt to resolve the concern.

Please provide:

  • Your name;

  • Contact information;

  • A description of your concern;

  • Relevant dates or communications;

  • Any information that may help us investigate.

You may also have the right to submit a complaint to the Commission d’accès à l’information du Québec (CAI).

Commission d’accès à l’information du Québec

26. CHILDREN AND MINORS

The Website is not specifically directed toward children.

We do not knowingly seek to collect personal information from children for purposes that are not permitted by law.

If you believe that a child has provided personal information to us in circumstances where it should not have been collected, please contact us.

27. THIRD-PARTY LINKS

The Website may contain links to external websites.

This Privacy Policy does not apply to third-party websites.

We recommend reviewing the privacy policy of each third-party website before providing personal information.

28. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to:

  • Our business;

  • Our Website;

  • Technology;

  • Third-party service providers;

  • Privacy practices;

  • Applicable legislation.

The updated policy will be published on the Website with a revised “Last Updated” date.

Where applicable law requires additional notice or consent, we will provide it.

You are encouraged to review this Privacy Policy periodically.

29. CONTACT INFORMATION

For questions, requests, complaints or concerns relating to privacy, please contact:

Zahir X Batin
Montréal, Québec, Canada

Privacy Email: info@zahirxbatin.com

Website: zahirxbatin.com

30. RESPONSIBLE PERSON FOR THE PROTECTION OF PERSONAL INFORMATION

IMPORTANT — COMPLETE BEFORE PUBLICATION

Zahir X Batin should identify the person responsible for the protection of personal information in accordance with applicable Québec requirements.

Person responsible: AHMAD SHUHIB ZUHUROODDIN 

Email: info@zahirxbatin.com

Mailing address: 2529 Rue Frontenac, Montreal, Quebec, Canada

Last Updated: September 15, 2026

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